We have a hardworking Customer Experience Team who is ready to assist you with any further questions about the status of your order. You can email them at sales ldshoppe.
You can find detailed information regarding our return policy here. Defects and damages are subject to inspection and approval and need to be reported within the first 48hrs of receiving the item.
White Glove Service is available in most areas and includes room of choice, unpacking, minor assembly, and garbage removal. This does not include hanging art or lighting fixtures. Please Note: Additional charges may apply for rural locations, multi-unit buildings, or any other complex delivery locations. White Glove Service is typically scheduled for one delivery window, however, should items be pushed to a further backorder date the second delivery fee will be waived.
Oversized and heavy items are not guaranteed beyond main floor entry for liability reasons. Please double-check weight and measurements prior to ordering to ensure the pieces will fit through all entryways. We use over 60 different suppliers and often times product names are repeated.
To avoid confusion, we rename most products at LD Shoppe to names that are unique to us, however, some packaging may arrive with the supplier's product name on the box instead of ours. Our design team put together a helpful blog post to help provide clarity on how to choose the best size, style, and material for your space. We also have a blog post that shows recommendations for how to design your space around a rug.
For any additional questions about rugs, contact us. When hanging curtains, we recommend you allow for roughly 6" of overlap on either side of the window to give the illusion of bigger windows. Though each space is different, we typically recommend hanging pendant lights approximately 36" above tables and countertops.
We custom curate all of the products on our site from an array of sources around the globe. As such, we genuinely hope you love our pieces as much as we do but, should you be unhappy with your purchase in any way, please review the details below.
We do have limitations on returns for cost, space and sustainability reasons! We encourage you to read our product descriptions thoroughly, triple measure your space, and reach out to us with any questions to sales ldshoppe. So we can help ensure you have all the information you need to make your purchase. Please contact us within 24hrs of placing your order to request a cancellation. If your order has shipped out already, shipping is non-refundable. You may also be required to incur the inconvenience and cost of having to receive the item and ship it back, if we are unable to reroute the item during transit.
Please Note : Custom and made to order items are not eligible for cancellation after 48hrs. Unshipped backordered items can be canceled without issue! If your item is eligible for a return see below , it must be returned within 15 days of the date you received it.
All items will be inspected upon return. Please contact us via email to initiate the return process. If the item is damaged during the return transit, our team will evaluate and refund an appropriate amount based on its condition. Please note if the item is considered unsalvageable, we may not be able to provide any refund.
Please note: At this time, we do not offer return shipping labels and shipping is non-refundable. The return shipping is your responsibility. Our actual shipping costs are often higher than what has been indicated on your order. We are happy to disclose this amount upon request. Do not ship items back to our store without pre approval, as we will need to review and indicate the appropriate facility to which it must be sent.
We do not accept returns on all items for cost, space and sustainability reasons. Defects and damages are an unfortunate inconvenience and we share in your frustration when these issues do arise.
Each case is subject to inspection and approval. Posted in furniture, couches, futons in City of Toronto. October 23, Barrymore Sofa Chair. Replaced our furniture and this Barrymore sofa chair - very comfortable - no longer fits the house. Like new with the exception of wear in a corner of the foot stool picture attached.
Many more years of comfortable sitting and relaxing left in the old boy. Living room Sofa. Barrymore custom made sofa. To order copies of Toronto Star articles, please go to: www. Michael Lewis is a Toronto-based reporter covering business. Follow him on Twitter: MLewisStar. Report an error. Journalistic Standards. About The Star. If you do not yet have a Torstar account, you can create one now it is free Sign In. We have ordered them and greatly look forward to taking delivery.
We bought our dining set from Barrymore and had a great experience. Our salesperson, Enza, came to our home and offered expert advice. The delivery experience was second to none. The delivery persons, Matthew and Ishmail were very professional and took great care to make sure we were happy with the placement of the furniture before they left.
The set looks beautiful in our home. We would definitely recommend Barrymore. We are pleased that you are happy with your purchase and experience at Barrymore. Thanks very much for your review! I live in the area and purchased my living room furniture at Barrymore Furniture. It's expensive but well made. I am satisfied over all with the furniture and the experience. Good price and looks great. Good timing on delivery. I have a very hard drive way to navigate, but they managed to get through with my two couches.
The salesman was the best, he even came to our house. He listened to our needs and gave us ideas to help us decide. It is very well made and very comfortable.
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